Tell Us What You Think ?

CERTEX is constantly looking at improving the service that we give to our customers - we would welcome your comments on the level of service that we provide. Please take a few minutes to complete the questions below.

Company:
Contact Name:
City/Town:
Postcode:
Contact Telephone:
Contact E-mail:

Which CERTEX branch do you deal with most frequently?

Question	Totally Satisfied	Somewhat Satisfied	No Opinion	Somewhat Dissatisfied	Totally Dissatisfied
How satisfied are you with our speed of response to enquiries ?
How satisfied are you with our speed of response to technical queries ?
How satisfied are you with our accuracy of invoicing ?
How satisfied are you with our delivery performance against dates promised ?
How satisfied are you with the condition of the product on arrival ?
How satisfied are you with technical back up from CERTEX ?
How satisfied are you with the response time in acknowledging complaints ?
How satisfied are you with the response time in resolving complaints ?
How satisfied are you with the quality, accuracy and availability of information in CERTEX marketing materials ?
How satisfied are you with the overall service you receive from CERTEX ?

Do you have any comments you would like to make on our service ?

Certex UK . Unit C1 Harworth Industrial Estate . Bryans Close . Harworth . Doncaster . DN11 8RY . Tel: 0845 230 7475 Fax: 0845 230 7476 . sales@certex.co.uk

All statements, technical information and recommendations contained herein are believed to be reliable, but no guarentee is given as to their accuracy and/or completeness. The user must determine the suitability of the products for their own particular purpose, either alone or in combination with other products and shall assume all risk and liability in connection therewith. Whilst every attempt has been made to ensure accuracy in the content of the tables, the information contained in this catalogue does not form part of any contract.